We have been delighted with the Progress Case Management System since transferring our administrative systems at the beginning of April.
As a consequence we can manage cases tightly, ensuring the issue of timely appointments for MIAMs and mediations alike, thus avoiding drift. All case related documents are readily accessible and easy to find.
Legal aid returns are simpler and easier, and the system provides monitoring of credit control.
Our only regret is not taking on Progress earlier!
Stan Angel - Family Matters Mediation